Support
We're here to help! Find answers to common questions or reach out to us.
📧 Contact Us
Have a question, bug report, or feature request? We'd love to hear from you.
support@mindpoppy.comFrequently Asked Questions
What is MindPoppy?
MindPoppy is an idea-capture app where your thoughts become floating balloons. Repeated ideas grow bigger, and you can pop the ones you're done with.
Is MindPoppy free?
Yes! The core features are free. MindPoppy Pro unlocks unlimited balloons, group creation, and more.
Are group balloons really anonymous?
Absolutely. Group balloons use random tokens instead of user IDs. Even group leaders cannot see who wrote which balloon.
How do I create a group?
Go to the Home screen, tap the + button, create your group with a name and category, then share the 6-digit invite code with friends.
Can I recover a popped balloon?
Yes! Popped balloons go to the trash. You can restore them or permanently delete them.
How do I change the app language?
Go to Settings and tap the Language option. MindPoppy supports 13 languages.
How do I cancel my subscription?
You can manage your subscription through your Apple ID settings. Go to Settings > Apple ID > Subscriptions on your iPhone.
How do I delete my account?
Go to Settings > tap your profile > scroll down to "Delete Account". This will permanently remove all your data.